Welcome, Hotel Companies and Cruise Lines!

SQInsight Hospitality Consulting is a management consulting firm serving the travel, hotel and cruise industry. We work closely with hotel and cruise line executives and their teams to improve organizational performance, guest service and profits. Our hospitality consultants specialize in hotel operations and strategy consulting, and we work with companies across all departments on a wide variety of projects relating to guest service, guest surveys, guest satisfaction and guests expectations. We provide unique industry experience and knowledge that complements specific business needs. Our staff work independently and effectively to produce sustainable growth by completing projects and initiatives that provide a lasting competitive advantage.

A testimony to our expertise in guest service, guest surveys, guest satisfaction as well as managing and measuring guest’s expectations is our many research articles on a variety of topics published by leading research institutions such as Cornell University.

Please contact us for a consultation and competitive quote.

Sincerely,
Patrik Hellstrand, Managing Director & Consultant

Published Articles

06/28/10
HospitalityNet:

Guest’s Quality Perceptions

03/30/10
HospitalityNet:

Culture and Demographic Impact on Guest Satisfaction

01/06/10
Hospitality Net:

Price Impact on Guest Satisfaction

11/30/09
Cornell University:

Understanding Guest Satisfaction

09/23/09
Cornell University:

Capturing Guests' True Opinions

More

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